Customer Help

Login to your account and navigate to your dashboard. Select “Notifications” to check received status of your gift. You should also receive a mobile notification when a gift has been redeemed.

If you sent a gift via email, ask the recipient to check their SPAM folder to make sure it didn’t end up in there.

 

Click HERE to find out how to register your cafe. The process should take no longer than 3 mins.

Please get in touch with our team via our Contact page so that we can work with you on a plan to bring your team or your event to life.

We apologise that we aren’t in your area yet. We would really love to be. Click here to nominate your favourite cafe, we’ll get in touch with them and let you know when they’re available. The alternative to this problem is exchanging your thanks for a Skip voucher. When you go to redeem your thanks and you can select Skip and choose from one of 2000 locations around Australia.

You sure can.  The Appreci app will ask you for your credit card details to securely purchase your “thanks”.  You can purchase your thanks for quick and easy displays of gratitude… Super handy when you’ve forgotten that birthday or special occasion. (Let’s face it, we’ve all been there!). Remember you can now choose from a selection of gift types, depending on the occasion or how much you wanted to recognise someone.

Its a very simple process, take a look at this very short video and follow the steps.

This has happened from time to time. Generally new staff have not been briefed about Appreci and they do not know the process. Another scenario is that some cafes have decided they no longer want to participate in the Gratitude Economy.

If this occurs, please get in touch with our team at hello@appreci.io as soon as possible.

It’s as simple as creating an account with the following https://portal.appreci.io/signup or by downloading the Appreci app for iOS or Android.

Whether you have been invited to join The Gratitude Economy by a friend, your employer or your local cafe, the process of downloading the app is all the same. Here are the steps to download Appreci for iOS & Android.

Please take a look at the following instructional videos on our YouTube channel or our explainer page.

Frequently Asked Questions

If you can't find your answer here, please feel free to contact us directly at hello@appreci.io.

Frequently Asked Questions
If you can't find your answer here, please feel free to contact us directly at hello@appreci.io.
Frequently Asked Questions Frequently Asked Questions Frequently Asked Questions Frequently Asked Questions
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